Play responsibly at pinup
Gaming is entertainment — keeping it within limits makes it enjoyable. pinup wants every player to game consciously and in control.
Why is responsible gaming important?
Online gaming is essentially an entertainment activity. In some cases, however, it can become a habit that has a negative effect on personal and family life. pinup believes that building a culture of aware gaming is not only our responsibility — it is also necessary for a healthy society.
Under our Terms and Conditions, every user must be aware of their own capacity and limits before gaming. On this page we provide a number of tools and guidance to help you play in a healthy way.
Key point: Never treat gaming as a source of income. Only bet what you can afford to lose. Give time to yourself and your family, and keep gaming as part of your entertainment — do not make it the center of your life.
Under our Privacy Policy, your account information is kept fully secure and is not shared with any third party. We are committed to maintaining a safe and transparent environment.
Set your limits
Use the visual tool below to see how you can set your own budget and time limits. To set real limits, contact our 24/7 live chat.
Contact live chat — this form is for illustration only
Self-control tools
pinup provides a number of tools that let you manage your own gaming habits.
Set a deposit limit
Set a daily, weekly, or monthly deposit amount. Once the limit is reached, no further deposits can be made during that period, so there is no risk of spending beyond your budget.
Control session time
Decide in advance how long you will game each day. When the set time is up, the system will notify you, making it easier to take a break.
Temporary or permanent self-exclusion
You can request that your account be closed for a set period or permanently. During self-exclusion, no gaming activity will be accessible.
Reality check breaks
At set intervals, the system will remind you how long you have been playing and how much you have spent. This helps you make informed decisions.
Maximum loss limit
You can set a limit so that once you have lost a certain amount, no further gaming is possible for that day or week, protecting you from excessive losses.
Cooling-off period
You can take a short-term break to clear your head. Your account can be temporarily deactivated for anywhere from 24 hours to several weeks.
To activate these tools, contact pinup's 24/7 live chat or email support.
Warning signs
If you notice any of the following signs in yourself, consider taking a break and seeking support:
- Feeling the urge to place more bets after a loss to try to win back the money
- Cutting back on family or work time in order to game
- Spending beyond your budget and feeling regret afterward
- Being dishonest with family or friends about your gaming
- Feeling difficulty or discomfort when trying to stop gaming
- Thinking of gaming as a reliable way to earn money
- Ignoring daily responsibilities and needs to keep playing
Healthy gaming habits
Set your budget in advance. Before each session, decide the maximum you are willing to spend. When you reach that limit, stop — wait for the next opportunity.
Treat winnings as luck. Winning in gaming is not guaranteed. Outcomes are uncertain in both casino games and sports betting. Think of it as the cost of entertainment.
Take regular breaks. Avoid long sessions. Get up every hour, drink some water, take a short walk — a clear head leads to better decisions.
Do not bet on impulse. Gaming when you are tired, upset, or under the influence of alcohol gets in the way of good decisions. Take a break in those situations.
More answers to responsible gaming questions can be found on our FAQ page.
Where to get support?
Seeking help for gaming addiction is a sign of strength, not weakness. Get support from the sources below.
pinup live chat
Contact live chat in Bengali 24 hours a day, 7 days a week. Immediate assistance is available for self-exclusion or setting limits.
Email Support
In addition to live chat, the support team is always available by email. Email may be more convenient when you want to explain a situation in detail.
Family and friends
Be open with the people close to you. The support of family and advice from a friend can often be more effective than professional help.
Professional advice
You can seek help from a mental health professional or counselor who works with behavioral addiction. Contact a hospital or mental health service.
Protection of minors
pinup strictly keeps those under 21 away from gaming. Age is verified when opening an account, and in cases of doubt, additional identity verification is requested.
Advice for parents: If you have younger members at home, use a PIN or password on your devices. Parental control software can be used in the browser. Never share your gaming account details with anyone.
If you believe a minor has used or attempted to use your account, notify pinup live chat immediately. We will act quickly.
To learn more about pinup, read our About Us page, where our gaming policy and values are discussed in detail.
Frequently asked questions
What you want to know about responsible gaming